Administrative Assistant | Fundação Escola Superior do Ministério Público (2022-2026) Responsible for monitoring and controlling internship contracts, as well as organizing and analyzing academic documents. Data entry and verification in institutional systems, issuance of certificates, and management of general records. Provided institutional customer service and administrative support to students and professors. Strict control of pending tasks and academic deadlines, with direct support in optimizing internal processes. Administrative Assistant | Super Atacado Cristal (2019-2021) Supported administrative routines within the commercial department, including direct contact with clients. Responsible for issuing invoices and controlling inbound and outbound goods. Organized delivery routes and provided strategic support to logistics. Provided in-person and over-the-phone customer service. Administrative Assistant | Supermercado Ritter (2015-2019) Managed financial routines, handling accounts payable and receivable, as well as recording and processing payments. Provided general administrative support, customer service, and assistance with banking correspondent operations. Organized and archived physical and digital company documents.